|
| Restrepo-Morales, Jorge Aníbal, Giraldo Betancur, Emerson Andrés and Vanegas López, Juan Gabriel Customer Service Multichannel Model in a Health Care Service Provider: A Discrete Simulation Case Study. Innovar, June 2019, vol.29, no.72, p.89-102. ISSN 0121-5051
|
|