Abstract

ROZA, Rodrigo Hipólito. Revisiting the Theory of Organizational Knowledge Creation. Rev. Interam. Bibliot [online]. 2020, vol.43, n.3, e4.  Epub May 04, 2021. ISSN 0120-0976.  https://doi.org/10.17533/udea.rib.v43n3erv2.

The theory of organizational knowledge creation presented wide acceptance and impact in the academic and professional environments, when it was published more than two decades ago, a condition that has been maintained over the years. Conceptually, it considers two dimensions, epistemological and ontological, to address how the creation of knowledge in organizations occurs. However, since its publication, the context in which the organizations are inserted has undergone profound transformations, especially with regard to the production and dissemination of information, based on advances in information and communication technologies (ICTs). The objective of this article was to revisit the theory of organizational knowledge creation, emphasizing the role of information, as registered knowledge, and of the ICT in the support to the creation of knowledge in organizations. In general, the results pointed to a wide application of ICTs in the promotion of knowledge and a rise of technological resources towards the levels of information and knowledge in the organizational sphere.

Keywords : Information; knowledge creation; tacit knowledge; explicit knowledge; information and communication technology.

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