Abstract

ALONSO-GARCIA, Miguel Aurelio; SANCHEZ-HERRERO, Silvia Andrea  and  CASTANO-COLLADO, Gloria. Mentors’ and Mentees’ Satisfaction with Mentoring Programs: A Longitudinal Study. Rev. colomb. educ. [online]. 2020, n.80, pp.121-140.  Epub Sep 20, 2021. ISSN 0120-3916.  https://doi.org/10.17227/rce.num80-9305.

The purpose of this study is to know the evolution of trust with mentors and satisfaction during a mentoring program at the university context, as well as the perceptions of the agents involved. The participants were 181 mentors and 678 mentees from fourteen faculties of the Universidad Complutense de Madrid. The condition for participating in the study was to have evaluated at least five mentoring meetings. The scale used collects informationn on the satisfaction of the mentor and his mentees with different aspects of the meetings and the level of trust with the men-tor.thThe results show a high level of trust in the mentors and a high level of satisfaction from both mentors and mentees throughout the sessions of the mentoring program. In addition, there are significant statistical differences between mentors and mentees in the satisfaction with the content and the behavior of the mentor, obtaining the mentees higher scores in both variables. The evolution of satisfaction throughout the sessions and their contents allows designing improvement proposals in the mentoring program in relation to the mentors as well as in the way to approach the topics.

Keywords : mentors; mentoring; undergraduate students; student satisfaction; longitudinal studies.

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