Abstract

DORADO, Cristian Bedoya; SOLARTE, Mónica García  and  VARGAS, Guillermo Murillo. Knowledge-Intensive Organizations (KIOS): Characteristics and Implications for Management. rev.univ.empresa [online]. 2021, vol.23, n.41, pp.167-200.  Epub June 11, 2022. ISSN 0124-4639.  https://doi.org/10.12804/revistas.urosario.edu.co/empresa/a.8701.

At the end of the 20th century, the arrival of a new type of organization was announced, which would be based on knowledge as the core of its strategy. In the literature this type of organization has been registered mainly as knowledge-intensive organizations (KIOS). Despite the role played by Kios in the current context, their definition has proven to be diffuse and variable in the literature. This study focuses on identifying the characteristics of Kios and their implications for management. For this, the study was approached from a documentary design in which a systematic review of the literature was carried out through a quantitative/qualitative content analysis of a sample of 509 articles from the Scopus and Web of Science catalogs. The findings suggest that the theoretical confusions are largely since the literature registers different labels for conceptualizing and investigating Kios. Knowledge is one of the main characteristics, since it is the source of competitive advantage, and it locates the types of workers, the products, and the way of organizing these organizations. The characteristics of Kios differentiate them from traditional organizations, suggesting new forms of management.

Keywords : Knowledge-intensive organizations; knowledge; knowledge economy; innovation.

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