Resumen

ATTADIA GALLI, Lesley Carina do Lago et al. Corporate Education: Analysis of the Contribution Index and Organizational Competency Development. Rev. esc.adm.neg [online]. 2019, n.87, pp.43-57. ISSN 0120-8160.  https://doi.org/10.21158/01208160.n87.2019.2443.

Organizations are involved in constant change, and seek to implement strategies that allow them to face the new challenges that are generated, above all, by globalization and competitiveness, centered on the power of knowledge. The aim of this article is to map the contributions of corporate education to the training and development of competencies of the employees working in an organization in the banking sector. For the development of this work, we chose a non-probability convenience sample. The questionnaire was applied to workers from Banco ALFA in the cities of Ribeirão Preto, jaboticabal, and Itu, in Brazil. A total of 200 employees answered the questionnaire, thus, it was possible to conclude that the participants partly agree with the fact that the bank values the employees who seek for the opportunity of training; so for them, having training is not a professional differential against another employee who does not have it. However, the analysis of the results showed that it is essential to work on a greater incentive for employees to participate in the programs or courses that are financed by the bank; as the importance and the necessity of an adequate implementation of corporate education processes becomes clear, taking into account that it is presen ted as a fundamental pillar for a successful corporate management.

Palabras clave : corporate education; corporate training; job training; knowledge management; organizational competencies; organizational innovation.

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