SciELO - Scientific Electronic Library Online

 
vol.30 número51Estrategias de marketing utilizadas por las empresas chilenas para incrementar el valor de los clientesAnálisis del cambio organizacional e institucional: caso CREAME (1996-2010), en Medellín, Colombia índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados

Revista

Articulo

Indicadores

Links relacionados

  • En proceso de indezaciónCitado por Google
  • No hay articulos similaresSimilares en SciELO
  • En proceso de indezaciónSimilares en Google

Compartir


Cuadernos de Administración (Universidad del Valle)

versión impresa ISSN 0120-4645

Resumen

PENA GARCIA, Nathalie. Perceived Value and Trust as Antecedents of the Intention to Purchase On-line: the Colombian Case. cuad.adm. [online]. 2014, vol.30, n.51, pp.15-24. ISSN 0120-4645.

This work seeks to approach understanding the behavior of Colombian consumers within the electronic environment. With this objective, three constructs were analyzed: purchase intention as dependent variable, and trust and perceived value as determining factors of the first. Within the theoretical framework, the conceptual bases of the constructs are presented from the general to the particular. Then, the hypotheses are established upon which the work is based, sustaining distinct relationships on the variables and an empirical research is designed for their confirmation. With the information gathered, a confirmatory factor analysis was carried out for the measurement instrument and, thereafter, a structural equation model was used to confirm the research model proposed. The results obtained permit asserting the direct effect of trust on the intention to purchase and indirect effect on the perceived value through the first. The work closes with the presentation of conclusions, implications, limitations, and future lines of research

Palabras clave : Colombia; on-line commerce; trust; e-trust; e-value; intention to purchase; perceived value.

        · resumen en Español | Francés     · texto en Español     · Español ( pdf )