Objective:

To discuss the importance of communication in the doctor-patient relationship and collect information about perception during their practice.

Materials and methods:

A literature review and a survey were conducted (105 doctors in Argentina participated).

Results:

Most professionals report communication difficulties, which hinder care. Physicians expressed difficulties communicating bad news, primarily in clinical areas, and the ability to put themselves in the patient’s shoes is essential for giving such news. Young people significantly consider that the communication of bad news depends on practice.

Conclusions:

Communication skills are critical. Evidence suggests that it is necessary to look into the acquisition of communication skills and ethical values.