Resumen

FRANCO G., CARLOS A.. CONDUCCIÓN DE REUNIONES PARA LA OPERACIÓN EFICAZ DE LOS EQUIPOS DE TRABAJO. estud.gerenc. [online]. 2004, vol.20, n.90, pp.57-77. ISSN 0123-5923.

Meetings are very important activities that should be carry out by groups and teams to solve problems and make decision to reach effectively the goals of the organization. In a great majority of cases meetings are developed without following a systematic procedure to optimize them. For this reason many meetings are regarded as a waste of time and therefore quite costly for the organization. In this paper a systematic set of activities is presented to improve meeting performance. Its application should be a most if the company wants to obtain the best of them. A set of problems common encountered with groups and individual members and the ways to solve them is presented here. Teleconferencing and Web technologies are considered as tools to help conduct the meeting for situations where otherwise the meeting could not be developed due to mobilizations of some key members.

Palabras clave : Meetings, meeting performance; group and team performance; high performance organization; meeting effectively.

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