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Estudios Gerenciales
versión impresa ISSN 0123-5923
Resumen
MORONI, Lidia y DABOS, Guillermo E.. Low-severity deviant and abusive behaviors in organizations: A review of the literature and its implications. estud.gerenc. [online]. 2014, vol.30, n.133, pp.384-396. ISSN 0123-5923.
Deviant and abusive behaviors in the workplace affect the organizational climate and cause employee commitment to deteriorate. Among them, low-severity deviant behaviors are the most difficult to detect, given that they occur in a subtle and subjective way by means of the successive social interactions between individuals at work. The organizational literature offers multiple constructs, with definitions and boundaries that often overlap, and thus hinder their adequate treatment. Based on a literature review, this study analyzes 14 different constructs referred to as low-severity deviant behaviors at work, with the purpose of identifying their underlying common dimensions and examining the factors that facilitate their occurrence, and dissemination within the organizational context. This review concludes by discussing its practical implications.
Palabras clave : Deviant behavior; Organizational climate; Workplace aggression; Dysfunctional behavior; Human resource management.