Resumen

SERRANO-ABREO, Edinson Raúl  y  CASTELLANOS-GRANADOS, Hernán Camilo. Comparative study of free software tools for Business Process Management. Rev.EIA.Esc.Ing.Antioq [online]. 2019, vol.16, n.31, pp.171-187. ISSN 1794-1237.  https://doi.org/10.24050/reia.v16i31.1148.

Comparative Analysis of Free Business Process Management (BPM) platforms, established and exposed the desired functions for a BPM tool, in order to facilitate its selection to address the management, automation and continuous improvement of the processes in the Organizations. During the analysis selected a group of free BPM platforms and established a group of inclusion parameters to evaluate them and select two BPM platforms from that group. The best rated were BonitaBPM Community Edition and ProcessMaker Open Source. Subsequently a framework of 85 evaluation parameters was established, which is applied to evaluate any BPM platform, not only free. Then, the scoring mechanism and evaluation forms were established, and the benchmarking of the two free platforms selected was carried out, with BonitaBPM as the best rated, in which a prototype of a credit application process was implemented, with successful results.

Palabras clave : BPM; BPMS; iBPMS; BonitaBPM; ProcessMaker; BPM Parameter Comparison.

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