Resumen

CAMARENA O, Lourdes  y  VON GLASCOE, Christine. Alternative perspectives of quality of prenatal care in Chihuahua, Mexico. Rev. Fac. Nac. Salud Pública [online]. 2007, vol.25, n.1, pp.40-49. ISSN 0120-386X.

this article describes the process and results of a research on the quality of prenatal care from the perspective of pregnant women who use the principal subsystems of the Mexican healthcare system in the city of Chihuahua, Mexico. Methodology: the field of cognitive anthropology was adopted using techniques that reveal the organization of concepts of quality in prenatal care based on pregnant women_ s knowledge and experience, in terms of where they decided to seek care. Results: aspects of care quality assumed as satisfiers that are important to women when they seek prenatal care in different healthcare institutions are presented. These women prefer to obtain full information from their healthcare providers about how to take care of themselves during their pregnancy, and, additionally, they also wish to be treated in a kind way showing respect and interest in their emotions and feelings on the part of the physicians. They also criticize the condition of the hospitals and the lack of medicines that were supposed to be provided. The methods that were utilized are considered to contribute to the improvement of quality in prenatal service and, furthermore, to optimizing the continuity of care for pregnant women

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