Resumen

OLIVOS, Francisco. Construction of trust judgements about mining companies in Northern Chile. estud.gerenc. [online]. 2015, vol.31, n.136, pp.310-318. ISSN 0123-5923.  https://doi.org/10.1016/j.estger.2015.02.002.

This article seeks to understand the mechanisms through which the communities start to trust mining companies, and how the individual features moderate the construction of trust judgements from the evaluation of company social and economic performance. A case study was conducted on the basis of factorial surveys in Pozo Almonte in the first region of Chile. The results show that the social license to operate, obtained from trust towards organizations, will depend in the end on the benevolence and integrity of the companies, since in a setting of negative social performances, the economic performances do not generate trust.

Palabras clave : Trust; Mining; Communities; Performance; Factorial survey.

        · resumen en Español | Portugués     · texto en Español     · Español ( pdf )