Resumo

ZENTENO-HIDALGO, Ángela Carola  e  DURAN SILVA, Cristian Andrés. HIGH PERFORMANCE FACTORS AND PRACTICES AFFECTING WORK CLIMATE: A CASE ANALYSIS. Innovar [online]. 2016, vol.26, n.59, pp.119-136. ISSN 0121-5051.  https://doi.org/10.15446/innovar.v26n59.54367.

The concern of organizations for work climate has been increasing since its inception, as it is credited with a direct impact on their performance. This work examines the concepts and constructs involved in measuring work climate, linked to high-performance HR practices. Likewise, the relationship of work climate on the performance of a natural resources company in Chile is studied. This research used the responses of 84 workers to a survey on work climate applied in order to evaluate a proposed model. In addition, the importance of climate factors in predicting outcome variables such as satisfaction, motivation and performance was analyzed. For this, statistical factor analysis and logistic regression techniques were used. Organizational environment factors identified in this sample are: Compensation and justice; self-managed teams, teamwork and leadership; quality and effectiveness; communication; environmental sustainability; reducing fear and increasing confidence; work safety and performance support. Results show that the first are the most important and influential: compensation and justice; self-managed teams, teamwork and leadership; quality and effectiveness.

Clasificación JEL: J28, M12, C69.

Palavras-chave : Human Resource Management; high-performance HR practices; work climate.

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