Resumo

ENRIQUEZ, Álvaro. Knowledge Management and University: A Prospective View from the Eyes of their Experts. CS [online]. 2019, n.29, pp.273-297. ISSN 2011-0324.  https://doi.org/10.18046/recs.i29.2687.

This article is an approximation to understanding the role of the university in the production and management of the knowledge demanded by society. This approximation was based on information provided by university experts committed to the use of knowledge management. In order to interpret the information obtained, a Knowledge Management model was designed as a result of the review of specialized literature, which highlights three interconnected elements: 1) people, their knowledge, and their capacity to generate it, 2) the organization and its design, which enables expert knowledge to be revealed and used, and 3) the information technologies used to make the knowledge generated available. The results obtained reveal that there is no preconceived model of university Knowledge Management, although proposals of models adjusted to the dynamics of the institution emerge. It is also found that the university continues to be a generator of knowledge, although it is not the leader of this process in society.

Palavras-chave : Knowledge Management; Knowledge Production; University.

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