Resumo

GONZALEZ-QUINTERO, Emmanuel José  e  RONDON-RIOS, Melissa Carolina. Sources of conflicts in the execution of projects in companies of the oil sector in the Eastern Coast of the Lake of Zulia state. Dyna rev.fac.nac.minas [online]. 2022, vol.89, n.224, pp.84-92.  Epub 22-Mar-2023. ISSN 0012-7353.  https://doi.org/10.15446/dyna.v89n224.103717.

The objective of the investigation was to describe the sources of conflicts in the execution of projects in companies of the oil sector in the Eastern Coast of the Lake of Zulia state. The type of research was descriptive, with a non-experimental field design. The population was made up of 22 subjects who hold the positions of Managers, Leaders and Project Engineers. The data collection technique used was the survey, subjected to a validation process by the judgment of seven experts in the area, and reliability was determined by means of the Alpha-Cronbach Coefficient, which was 0.92, being very high reliability. Subsequently, descriptive and inferential statistics were used by obtaining measures of central tendency and variability, allowing the corresponding analysis and discussion of results to be generated. As a proposal, the strategic guideline was generated for the identification of the sources of conflicts in the execution of projects.

Palavras-chave : conflict management; oil sector; managers; leaders; project engineers.

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