Resumo

LOPEZ POSADA, Laura Marcela; RUBIO GUERRERO, Germán  e  URIBE MACIAS, Mario Enrique. An internal social responsibility-based Human resource management model in medium and large companies in Ibagué^*. cuad.adm. [online]. 2022, vol.38, n.74, e2711933.  Epub 27-Fev-2023. ISSN 0120-4645.  https://doi.org/10.25100/cdea.v38i74.11933.

Human talent management is intertwined with corporate social responsibility since it generates collective well-being and development opportunities for workers from an internal perspective (Pardo, 2013; Peláez and García, 2014). Within this context, the paper aims to outline a human resource management model from a social responsibility perspective for medium and large companies in Ibagué, Tolima, Colombia. To that effect, quantitative research with a correlational and explanatory approach was carried out, employing the Factor Analysis (FA) and Structural Equation Model (SEM) techniques on a sample of 70 companies, 15 manufacturing, and 55 service companies, out of a population of 85. The information was collected through a structured questionnaire with a Likert scale, considering the dimensions relevant to aspects related to human talent and social responsibility. The findings suggest that the human resource management model from an internal social responsibility should consider the following variables: quality of life at work, promotion of formal university education, investment in training, development, and welfare of human talent, Career advancement of employees, the importance that the company gives to its Mission and Vision in Relation to CSR, and the organization’s knowledge about CSR. This Internal Social Responsibility (ISR) model seeks job satisfaction and compliance with socially responsible actions that impact workers.

Palavras-chave : Human resource management; Exploratory factor analysis; Confirmatory factor analysis; Quality of life at work; Corporate social responsibility; Internal social responsibility.

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