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Revista Salud Uninorte

versão impressa ISSN 0120-5552versão On-line ISSN 2011-7531

Resumo

PATLAN PEREZ, JUANA. What is job stress and how to measure it?. Salud, Barranquilla [online]. 2019, vol.35, n.1, pp.156-184. ISSN 0120-5552.

Objective:

The objective of the present work is to develop a literature review to analyze the instruments of job stress measurement for diagnosis, evaluation and research.

Materials and methods:

For this purpose, this paper analyzes what is work stress and analyzes the perspectives of study and approach to job stress (stress as stimulus, response, transaction and interaction) and approaches to measure it (personalized, compound and global). The methodology used in this work consisted of a review of the scientific literature identifying instruments to measure job stress published during 2006 and 2016. Databases were consulted. The sample obtained was of 32 articles that reported the development and the psychometric properties of instruments to measure the job stress.

Results:

In the results obtained 13 scales were identified to measure stress as a stimulus, nine to measure stress as a response, six to measure stress as a transaction and four to measure stress as interaction. The scales identified were designed with a personalized or composite approach.

Conclusions:

This paper concludes that in order to measure, diagnose and evaluate job stress the occupational health professional must have theoretical and methodological bases of the perspectives and approaches of job stress and the approaches to measure it.

Palavras-chave : psychological stress; theoretical models; psychometrics.

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