Resumo

PEREZ NORAMBUENA, Samuel  e  LINZMAYER GUTIERREZ, Luis. Good Teachers. A View from Parents and Guardians. educ.educ. [online]. 2018, vol.21, n.3, pp.373-387. ISSN 0123-1294.  https://doi.org/10.5294/edu.2018.21.3.1.

The aim of this study is to understand what it means to be a “good teacher” for parents and guardians in a vulnerable school in Santiago de Chile (Chile), from the identification and description of the characteristics of this relevant educational actor. A qualitative methodology with a phenomenological approach was used to analyze the discourses of 20 families. Based on in-depth interviews and a discussion group, when it comes to conceptualizing and characterizing a good teacher, parents value their human dimension. This should be complemented with professional and affective components that allow for empathic relationships with others, building trust and formative support in upbringing their children. Parents seek to feel at ease about the present and future of their children and, for this, they need the presence of good teachers who balance human and professional aspects in the act of educating.

Palavras-chave : Educational quality; teacher qualifications; teaching performance; educational evaluation; teacher evaluation; family; education.

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