Resumo

DE OLIVEIRA, Ana Maria et al. PROFESSIONAL RELATIONSHIP BETWEEN NURSES AND DOCTORS AT THE CLINICAL HOSPITAL OF FEDERAL UNIVERSITY OF GOIÁS: THE VIEW OF NURSES. rev.latinoam.bioet. [online]. 2010, vol.10, n.2, pp.58-67. ISSN 1657-4702.

The conflict in the relationship between doctors and nurses is a taboo subject in the health service and little discussed in the literature. It is known that the conflict between these classes, that are directly responsible for the care of the patient, is caused by the combination of diverse factors ranging from the establishment of the group of work until the salary. The research presented here aimed to verify if there is conflict in the relationship between doctors and nurses at the Clinical Hospital of the Federal University of Goiás (HC) and the factors that may promote or prevent it. An amount of 82 nurses were interviewed to study this population and the categories of variables that interfere in their relationship with other professionals. The result was a population with a prevalence of females (89%) with mean age of 40.5 years, average working time at the HC of 11 years and with weekly working hours average of 30. Factor analysis identified three protective factors (Division of tasks, Teaching hospital and Influences in the patient) and three other conflict generator factors (Communication, Recognition and working conditions), while the conflict underlies the processes related to work and personal relationship. The patient is the primary beneficiary when there is a good relation. Bad communication, non-appropriate working conditions and unworthy remuneration are destabilizing factors for the inter-professional relationship.

Palavras-chave : Nurse; physician; conflict; relationship; multiprofessional healthcare.

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