Resumo

SALAS ROLDAN, Vivianne Pereira et al. ORGANIZATIONAL RETALIATION, JUSTICE PERCEPTION AND SATISFACTION WITH WORK: FORTALEZA, CEARÁ, BRASIL. Dimens.empres. [online]. 2018, vol.16, n.1, pp.93-115. ISSN 1692-8563.  https://doi.org/10.15665/dem.v16i1.1421.

The overall objective of the research was to investigate the relationship between perceptions of organizational retaliation, organizational justice and job satisfaction of employees of the Pharmacies Network in Ceará. The research was quantitative, covering a sample of 138 respondents. The multiple linear regression using stepwise method, and analysis of non-hierarchical clustering was applied. The research instrument used was composed of the following validated scales: Perception scale of distributive and procedural justice of Gomide Junior and Matias Siqueira (2008); Satisfaction Scale at Work (EST) of Matias Siqueira (2008); and Perception scale and judgment of organizational retaliation, of Mendonça et al. (2004). Among the results, the cluster analysis revealed a portion of employee’s undecided as to be or not satisfied with the organization (60.9%), against another part of satisfied employees (39.1%). Applying the multiple regression analysis, it was found that for the first group, procedural justice and satisfaction with the promotions have most influence on the perception of organizational retaliation. For the second group, the significant predictors of retaliation are the distributive justice and satisfaction with colleagues.

Palavras-chave : Organizational Retaliation; Distributive justice; Procedural Justice; Job Satisfaction.

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