Resumo

MARTINEZ LIROLA, María. Towards an effective solution of conflicts in University classrooms: examples through the cooperative debate. Zona prox. [online]. 2016, n.24, pp.103-114. ISSN 2145-9444.  https://doi.org/10.14482/zp.24.8723.

Abstract The University of the XXI century should give answers to the demands of society and consequently, there should be a relationship between what is taught in the classrooms and real life. For this reason, this article intends to contribute to the way that working with a cooperative methodology at the University allows students acquire social competences such as conflict solving. The debate will be presented as a cooperative activity that highlights the acquisition of different competences such as communication, leadership, cooperation and conflict solving. The different conflicts that took place in this activity will be presented; moreover, different ways to solve the conflicts will also be offered so that students consider conflicts as an opportunity to learn.

Palavras-chave : cooperative learning; social competences; conflict solving; teaching-learning process.

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