Resumo

HUERTA-RIVEROS, Patricia C; PAUL-ESPINOZA, Iván R  e  LEYTON-PAVEZ, Carolina E. The impact of health management indicators on a public health service's strategies. Rev. salud pública [online]. 2012, vol.14, n.2, pp.248-259. ISSN 0124-0064.

Objectives Analysing the impact of health management indicators on a public health service's strategies. Methods Studying a Chilean public healthcare service's strategies (2006-2010) by analysing key management indicators using longitudinal data analysis. Results The results of the study demonstrated that health management indicators guided the strategies being used by a public Chilean healthcare network's managers. Conclusions The strategies adopted by the managers should be guided by early analysis of healthcare management indicators for providing quality healthcare attention for the users of a public healthcare network.

Palavras-chave : Health service indicators; strategy; public health; healthcare service.

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