Resumo

CARDENAS PENA, Oscar Andrés. Design and construction of a digital ecosystem: strategies to articulate police information and training. Rev. logos cienc. tecnol. [online]. 2021, vol.13, n.3, pp.71-85.  Epub 19-Nov-2021. ISSN 2145-594X.  https://doi.org/10.22335/rlct.v13i3.1417.

This article presents the results of the project aimed at the construction of a digital ecosystem, for the consolidation and unification of information on the training processes and services of the National Directorate of Schools (DINAE) of the National Police of Colombia. The objective was to define the pertinent structure for the elaboration and development of this environment, based on a diagnosis of the students, teachers, directives and parents, as potential users of the technological means of the schools. The results found that the ecosystem design renewed the institution's technological management, as well as the operational processes, and internal customer service administration. Similarly, it achieved the convergence of eight components housed in the educational portal, allowing a better integration and articulation within the academic support offered. From there, technologies emerge as a support for good practices in information, participation, collaboration, search, and construction of more effective communication channels.

Palavras-chave : Technological design; digital ecosystem; information; training police.

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