Resumo

AGUDELO-SUAREZ, Andrés A et al. Barriers and Facilitators for Access to Oral Health Services for the Elderly Population Served in the Public Hospital Network in Medellin, Colombia. Rev. Gerenc. Polit. Salud [online]. 2014, vol.13, n.27, pp.181-199. ISSN 1657-7027.  https://doi.org/10.11144/Javeriana.rgyps13-27.bfas.

Problem: Analysis of the access to health services by the elderly population from qualitative methodological perspectives. Objective: Identifying from the perspective of the healthcare personnel barriers/facilitators for access to oral health services for the elderly served in the public hospital network in Medellin. Methods: qualitative study performed through 34 interviews. Barriers/facilitators were identified according to four categories (availability (D), accessibility (A), acceptability (P) and contact with the service (C)). Results: Barriers: Difficulties in the implementation of social policies; priority of other populations to obtain health care; insufficient human resources (D); disability condition (A); cultural and gender aspects (P); crisis of the health sector (C). Facilitators: programs that facilitate the induced demand and mechanisms to demand their rights regarding health care (D); location of the health care units in easily accessible areas (A); ability of the professionals (P), and coordination of dentistry with other areas (C).

Palavras-chave : oral health; access to oral health services; barriers; facilitators; Metrosalud; Medellin.

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