Resumo

RAMIREZ-CASTANEDA, Luz Arabany  e  SEPULVEDA-LOPEZ, Jheimer Julián. Digital divide and digital inclusion: socio - technological phenomena. Rev.EIA.Esc.Ing.Antioq [online]. 2018, vol.15, n.30, pp.89-97. ISSN 1794-1237.  https://doi.org/10.24050/reia.v15i30.1152.

There seems to be a difference among diverse communities, regarding the access and the use of technological tools, to satisfy necessities and to improve the quality of life of people, which is a phenomenon defined as: digital gap. To reduce the gap, there have been carried out several proposals and processes, by means of the digital inclusion phenomenon.

It has been noted that, these two phenomena integrate social and technological factors, that must be considered to implement the programs or projects concerning this matter.

Additionally, the Information Systems Management is a field of study, that comprises the sufficient knowledge to study this type of phenomena, since the management is a social sciences discipline, and the information systems are products developed in the exact sciences field.

In this paper, it is appointed the relation between the Information Systems Management and the study (analysis, improvement, design and proposal) concerning the digital gap and the inclusion gap phenomena.

Palavras-chave : digital inclusión; digital divide; digital gap; information systems.

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