Resumo

AMAYA CRISTANCHO, Héctor Alfredo  e  CORTES VARGAS, Yofre Luis. Information management: a Challenge of the 21st Century Crime Investigation. Rev. Crim. [online]. 2011, vol.53, n.2, pp.175-197. ISSN 1794-3108.

Managing the volumes of information taking place at crime investigation agencies in Colombia requires to stop the activity they currently perform in order to open a reflection space leading to determine the principles, processes and procedures, as well as the responsible persons for the different stages to be agreed in the information administration process. It is necessary to evaluate every data as an asset in the institutions and, as such, provide for a clear and detailed process allowing the Plan-Do-Check-Adjust cycle to be applied. This document offers a diagnosis of how criminal investigation information is currently managed, along with the existing information systems, their limitations and problems with respect to registration and integration controls in each one of the institutions, and the absence of information products resulting from the strategic analysis.

Palavras-chave : Administration/management; information; intelligence services; police investigation; crime policy.

        · resumo em Português | Espanhol     · texto em Espanhol     · Espanhol ( pdf )