|
CARRIZO-MOREIRA, António; FREITAS-DA SILVA, Pedro M. e FERREIRA-MOUTINHO, Victor M.. The Effects of Brand Experiences on Quality, Satisfaction and Loyalty: An Empirical Study in the Telecommunications Multiple-play Service Market. Innovar [online]. 2017, vol.27, n.64, pp.23-36.
ISSN 0121-5051.
| |