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Innovar
versão impressa ISSN 0121-5051

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CARRIZO-MOREIRA, António; FREITAS-DA SILVA, Pedro M.  e  FERREIRA-MOUTINHO, Victor M.. The Effects of Brand Experiences on Quality, Satisfaction and Loyalty: An Empirical Study in the Telecommunications Multiple-play Service Market. Innovar [online]. 2017, vol.27, n.64, pp.23-36. ISSN 0121-5051.