Resumo

CORREA ESPINAL, ALEXANDER  e  GOMEZ MONTOYA, RODRIGO ANDRÉS. INFORMATION TECHNOLOGIES IN SUPPLY CHAIN MANAGEMENT. Dyna rev.fac.nac.minas [online]. 2009, vol.76, n.157, pp.37-48. ISSN 0012-7353.

This paper review identifies the state of the art and the current use of Information and Communications Technologies (ICT) in the supply chain and its application level in Colombian industry through analysis of existing studies. This review starts in logistics general concepts, up to its application in ICT's, which varies according to supply chain characteristics and needs. It was observed that most of these technologies contribute to cost reduction and improvement of the information flow among the actors of the supply chain. The main obstacles to ICT´s application in supply chain are: high costs, organizational culture and inadequate process restructuring. With respect to its use in Colombia , the analyzed studies show a low implementation level in the Small and Medium Size Enterprises (SMEs), and a medium level in big companies and logistics operators.

Palavras-chave : Supply Chain; Supply Chain Managemennt; Information and Communications Technologies (ICT's); logistics; SMEs.

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