Abstract

ZAPATA, CARLOS M.  and  CARMONA, NICOLÁS. A DIALOG MODEL FOR SOFTWARE REQUIREMENTS ELICITATION. Dyna rev.fac.nac.minas [online]. 2010, vol.77, n.164, pp.209-219. ISSN 0012-7353.

Software requirements elicitation is an important process in software development, due to the fact that better software applications depend on the quality of this process. Interviews-dialogue between analysts and stakeholders-are the most used methods in software requirements elicitation. Previous work on interviews for requirements elicitation has still constraints: there is no well-established structure for conducting analyst-stakeholder interviews, and the analyst must subjectively conduct the elicitation process. We present, in this paper, a proposal for the structure of a dialog model related to the software elicitation process. We also show, by means of a case study, the way of asking questions throughout an interview of the elicitation process.

Keywords : Dialog model; dialog acts; requirements elicitation methods.

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