Resumen

PANTOJA, W. LIBARDO; COLLAZOS, CESAR A.  y  PENICHET, VICTOR M. R.. COLLABORATIVE ENVIRONMENT TO SUPPORT THE SOFTWARE PROCESS IMPROVEMENT IN SMALL SOFTWARE COMPANIES. Dyna rev.fac.nac.minas [online]. 2013, vol.80, n.177, pp.40-48. ISSN 0012-7353.

Software Engineering recognizes that a good strategy to improve quality of its products is by means of Process Improvement. A factor could influence the companies to manage an improvement project is the inclusion of technological support using groupware tools in order to support Process Improvement Projects. This paper describes a collaboration model and a software tool oriented to foster communication and coordination within a work group, supporting developments of SPI (Software Process Improvement) in small software companies. This work has been validated in a preliminary manner using focus group technique with expert people of SPI obtaining interesting results.

Palabras clave : Collaborative systems; groupware; Software Process Improvement; software small companies; Computer Supported Cooperative Work.

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