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versão impressa ISSN 0012-7353


PENA-OROZCO, Diego León  e  RIVERA, Leonardo. Sensitivity analysis of the scor metrics selected for the measurement of the management of a fruit-growing supply chain. Dyna rev.fac.nac.minas [online]. 2017, vol.84, n.203, pp.306-315. ISSN 0012-7353.

This paper presents the sensitivity analysis performed on metrics of the SCOR model in order to measure the management of a fruit-growing supply chain of small producers. The methodology is presented in a detailed manner for the selection of metrics by using a multi-criteria method such as the Analytic Hierarchy Process (AHP). The pertinence of the results is analyzed by taking into account three possible scenarios of assessment by the experts. The results of the sensitivity analysis show a certain degree of soundness in the solution given that the changes in the identified metrics within the three scenarios are minimal. Finally, a path for implementing of such metrics from the SCOR model is offered as a proposal to improve the administration and as a usage alternative of the SCOR model for these chains.

Palavras-chave : Supply chain; scor; management; multi-criteria analysis; analytic hierarchy process..

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