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DYNA

versão impressa ISSN 0012-7353

Resumo

MALLEUVE-MARTINEZ, Annette; ALFONSO-ROBAINA, Daniel  e  LAVANDERO-GARCIA, José. Study of elements behavior for integration management system with enterprise architecture approach. Dyna rev.fac.nac.minas [online]. 2017, vol.84, n.203, pp.349-355. ISSN 0012-7353.  https://doi.org/10.15446/dyna.v84n203.65386.

Enterprise Architecture as Information Communication Technologies (ICTs) integration approach, and the theory of Integration of Management System in Enterprises(IMSE) have as common element the integration; however IMSE couldn´t develop capacities for ICTs integrated administration since management perspective, in a competitively business context marked for an efficient management of ICTs to achieve strategic goals. In this article is proposed an instrument for assessing interrelated variables of enterprise architecture in a strategic management model based on integration theory of management system in enterprises. The instrument`s application in Park View hotel allowed to identify causes of low behaviors in important variables such as: business actors relationship and technological vigilance, this represent an advantage for focusing improvement areas and developing enterprise architecture capacities in strategic management process hotel`s.

Palavras-chave : Enterprise architecture; strategic management; integration..

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