Revista Latinoamericana de Psicología
versão impressa ISSN 0120-0534
TOPA, Gabriela; MORIANO LEON, Juan Antonio; MORALES DOMINGUEZ, José Francisco e MORENO ROMERO, Ana. Multiple identifications and citizenship at work: mediation of social support. rev.latinoam.psicol. [online]. 2010, vol.42, n.3, pp. 427-436. ISSN 0120-0534.
This paper examines the relationships between organizational, group, and career identification with organizational, group, and career citizenship behavior. In addition, this study analyzes the mediator role of perceived social support from different sources -organizational and group- on identification and citizenship behavior. Using a sample of 435 Spanish workers, nested into 87 work groups, we found full support for our hypotheses. Structural Equation Modeling (SEM) showed that organizational, group, and career identification are different but related dimensions, and predictors of the three citizenship behavior foci. Results also showed that the effect of organizational identification on organizational citizenship behavior is partially mediated by perceived organizational support partially, while perceived group support partially mediates the relationship between group identification and group citizenship behavior. These results confirm and extend previous research on identification and citizenship behavior.
Palavras-chave : organizational identification; group identification; personal identity; social support; organizational citizenship behavior.