Resumen

TORTORELLA, Guilherme Luz; CASTRO-FETTERMANN, Diego  y  LUPI-VERGARA, Lizandra Garcia. Analysis of the socio- technical practices effect on performance of quality and workers' health in companies undergoing lean implementation. Cuad. Adm. [online]. 2018, vol.31, n.56, pp.31-54. ISSN 0120-3592.  https://doi.org/10.11144/javeriana.cao.31-56.aepsd.

The use of Socio-technical practices theory is mentioned as a satisfaction indicator of the work force within an organization. The purpose of this article is to identify the moderating effect at applying just-in-time practices on the relationship between socio-technical practices and the performance of the employees' health quality in such companies. We carried out a survey with 144 different companies from Southern Brazil that are undergoing a lean implementation. Results indicate that Socio-technical practices have a positive significant relationship with such performance, and the concurrent adoption of just-in-time does not undermine quality and workers' health in the companies.

JEL Code: J21, J81, L69.

Palabras clave : Socio-technical practices; Quality, Workers' health, Just-in-time.

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