Abstract

DEMUNER FLORES, María del Rosario; NAVA ROGEL, Rosa María  and  MERCADO SALGADO, Patricia. Alternatives of structural capital management in higher education institutions. A proposal for their evaluation. cuad.adm. [online]. 2016, vol.32, n.55, pp.47-58. ISSN 0120-4645.

Structural capital is the knowledge owned by an institution that arises in the extent that it is owned by its members, made explicit, codified and formally systematized; therefore the goal of this work is to identify the dimensions and indicators that glimpse the guideline of structural capital management in order to make a proposal for its evaluation that can be used to improve performance in higher education institutions. A review of 25 theoretical and empirical documents provides dimensions and overlapping and redundant indicators in: 1) processes: internal routines, systematization of information, innovation and new technologies, provision of technological equipment; 2) culture: organizational links, organizational learning, philosophy of management, research support, integration of coordination mechanisms; 3) structure: integration of internal research groups, databases creation, publication of scientific journals; 4) intellectual property: patents and prototypes, publications, lectures given, completed research projects

Keywords : structural capital; evaluation; dimensions; indicators; higher education institutions.

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