Resumo

BELTRAN SALAZAR, Óscar Alberto. Patient’s rejection to nursing care. Invest. educ. enferm [online]. 2011, vol.29, n.3, pp.343-352. ISSN 0120-5307.

Objective. To describe the meaning patients give to the experience of rejecting nursing care. Methodology. Phenomenological approach research, carried out in the city of Medellin (Colombia) in 2009. 12 inpatient adults between 27 and 54 years of age were interviewed in depth. Data was analyzed according to the scheme proposed by Cohen, Kahan y Steeves. Results. Patients reject nursing care when the staff don’t care about them, punish and mistreat them, are excessively familiar, lack of leadership and knowledge, make mistakes or are negligent. Conclusion. Nurse’s behaviors not according to the discipline principles motivate patient’s rejection of care, not contributing to the art of nursing.

Palavras-chave : nursing care; humanization of assistance; nurse-patient relations; qualitative research.

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