Resumo

OLAYA ESCOBAR, Erika Sofía; CORTES RODRIGUEZ, Carlos Julio  e  DUARTE VELASCO, Oscar Germán. A Quality Function Deployment (QFD) approach to designing a prosthetic myoelectric hand. Ing. Investig. [online]. 2005, vol.25, n.2, pp.4-14. ISSN 0120-5609.

This paper presents a Quality Function Deployment (QFD) model based on computing with words. It is specifically used in the House of Quality (HOQ) construction phase. It illustrates the methodology employed in designing a prosthetic myoelectric hand.

Palavras-chave : quality function deployment QFD; house of quality HOQ; quality; product design; user’s voice; customer demands; quality characteristics; fuzzy set; fuzzy arithmetic; word-based computation system; fuzzy net; prosthetic myoelectric hand.

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