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Revista Facultad de Ingeniería Universidad de Antioquia
versão impressa ISSN 0120-6230
Resumo
CANTU-MATA, José Luis; SEGOVIANO-HERNANDEZ, José; PENILLA-LEAL, Roberto e ZURITA-ALARCON, Raúl de Jesús. Structural model to evaluate the competence of the software developer. Rev.fac.ing.univ. Antioquia [online]. 2014, n.73, pp.90-100. ISSN 0120-6230.
Every time more and more companies are turning to hiring service providers for ''not central'' activities in the organization. The purpose of the study is to develop and validate a structural model to assess the skills of software developer. The evaluation was performed by the service quality provided from the client's perspective, the results are 32 companies hiring the software Outsourcing service. SMART-PLS software was used to perform statistical analysis to obtain an R2 of 0.836 and 0.641 for the variables: Preparation employee-company (Y1) and updated competent staff (Y2), respectively.
Palavras-chave : Outsourcing; Software developer skills.