Resumo

VILLAMIZAR LOAIZA, Carolina. Capitalize socially responsible brands from a Latin American perspective. Investig. desarro. [online]. 2012, vol.20, n.1, pp.94-115. ISSN 0121-3261.

This research is a first step or phase that aims to produce a reputation meter in order to value a corporate brand based on its social responsibility actions. What does this mean? For a consumer it is emotionally valuable to choose a product or service from an organization that develops social responsibility programs. A literature review relating to theoretical and conceptual references was carried out, in order to identify studies related to the research topic. Within research criteria six reputation meters were selected: Corporate Reputation Forum or Reputations (GLOBALPULSE), Reputation Quotient, Merco (Corporate Reputation Meter), Dow Jones Sustainability Index, The world's Most Admired Companies by Fortune Magazine and FTSE4 Good.

Palavras-chave : Reputation measurer; Corporate Brand; Social Responsibility; Intangibles.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )