Resumo

MIGUEL-VELASCO, Andrés Enrique et al. Social conflict and its impact on tourism. The case of the cities of Oxaca, México. Investig. desarro. [online]. 2019, vol.27, n.1, pp.107-136. ISSN 0121-3261.

Considering the conflict as the tension that elements, organizations, regions or cities maintain, or generate with other similar elements that are mutually exclusive, this article analyzes the influence of social conflicts on tourism and the sustainable development of small, medium and large cities of Oaxaca, during 2000-2015. It proposes as a hypothesis that social conflicts adversely affect tourism activity and the sustainable development of these Oaxaca cities. The statistic analysis shows that in the 17 cities analyzed, social conflicts are on the rise, generating unfavorable effects on tourism and development. Public social negotiation policies based on planning are recommended to reduce the undesirable effects of conflicts, and to make the territorial impact of development more effective in the cities analyzed.

Palavras-chave : social conflicts; sustainable development; Oaxaca; tourism.

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