Resumo

VALENCIA FRANCO, Erika Johana  e  CASTANO GONZALEZ, Esther Julia. Organizational Communication and Happiness at Work. Investig. desarro. [online]. 2022, vol.30, n.2, pp.191-218.  Epub 18-Maio-2023. ISSN 0121-3261.  https://doi.org/10.14482/indes.30.2.658.45.

Happiness at work is a determining concept in today's organization, because, among other things, it is aimed at employees, who are considered the most important asset. By showing the need to manage happiness at work through organizational communication, it was decided to address these two categories through a qualitative research approach. The main objective was to analyze the contribution of organizational communication to the achievement of happiness at work in Colombia, through the Delphi Method, which allowed for the realization of two rounds of questions to seven experts from different cities in the country. The analysis shows that there are a large number of factors that can influence the happiness of employees, but it is possible to describe the essential ones, as well as the communication practices that contribute to their achievement.

Palavras-chave : organization; positive communication; work; well-being at work; happiness.

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