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Suma Psicológica
versão impressa ISSN 0121-4381
Resumo
AGUILAR BUSTAMANTE, María C.; FAJARDO CASTRO, Leady V.; MANRIQUE TORRES, Adriana M. e CAMARGO ESCOBAR, Ítala M.. A systematic review of psychological safety: Characteristics and challenges. Suma Psicol. [online]. 2023, vol.30, n.2, pp.49-63. Epub 14-Maio-2024. ISSN 0121-4381. https://doi.org/10.14349/sumapsi.2023.v30.n2.6.
Abstract Introduction/Objective:
In times of change, social and work dynamics emphasize the importance of actions to assess and intervene in psychosocial risks and psychological safety, which can significantly impact individuals’ performance and behavior in their workplaces. The objective of this study was to conduct a systematic review of empirical research focusing on psychological safety in organizational contexts.
Method:
This review followed the recommendations of the PRISMA 2020 statement, using the CADIMA software. The consulted databases were Scopus, APA PsycINFO, Web of Science, and Redalyc. A total of 1678 documents were identified, out of which 196 in English, published between 2020 and 2022, met the selection criteria.
Results:
Most of the studies were conducted in the United States and England, highlighting the need for further research in Ibero-America and Latin America. Psychological Safety was found to be influenced by organizational behavior factors at various levels of individual, group, and organizational analysis. Some of the topics explored in the studies include organizational culture, team relationships, team members’ personalities, performance, learning, and knowledge management processes in organizations.
Conclusions:
Psychological Safety acts as a mediating variable when related to other constructs, and this review lists psychological variables associated with the psychological safety construct. Furthermore, the challenges after the COVID-19 pandemic are discussed.
Palavras-chave : Mediation analysis; organizational behavior; job performance; psychological safety.