Resumen

RAMIREZ PERDOMO, Claudia Andrea  y  PARRA VARGAS, Myriam. Perception of nursing care behaviors in the intensive care unit. av.enferm. [online]. 2011, vol.29, n.1, pp.97-108. ISSN 0121-4500.

The purpose is to describe and to correlate the perception of nursing care behaviors showed by patients and the nursing personnel in the intensive care unit (ICU) ofthe Hospital Universitario Hernando Moncaleano Perdomo, in Neiva. It is a quantitative, descriptive, corelational and cross-cutting study. The sample comprised 122 in-patient users, 13 professional nurses and 13 nursing assistants. Patricia Larson's instrument, CARE-Q, was used, translated and adapted in 1998 by Nubia Rocío Cuervo in her research "Perception of care behaviors of the Nursing Personnel and that of patients of the emergency service of the Hospital la Victoria in Santafé de Bogotá"; the instrument was charted to facilitate filling in by participants. Statistics such as the following were used for the analysis: central trend measures, frequency charts, general charts and Pearson correlation. Conclusions allow establishing the existence ofa positive correlation in the following categories: is accessible, monitors and follows up and maintains trust-based relationships; a negative correlation was observed in two categories: explains and facilitates and anticipates to events. This allows establishing four categories in which coincidence between patients and the nursing personnel was present; and two of them showed differences.

Palabras clave : office nursing; nursing care; quality of health care; intensive care.

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