Abstract

RIVERA, Gibrán  and  RIVERA, Igor. Design, Measurement And Analysis Of A Knowledge Management Model In The Context Of A Mexican University. Innovar [online]. 2016, vol.26, n.59, pp.21-34. ISSN 0121-5051.  https://doi.org/10.15446/innovar.v26n59.54320.

The paper aims to design and apply a Knowledge Management (KM) model within the context of a Higher Education (HE) institution in Mexico. The model is composed of six enablers: leadership, culture, structure, human resources, information technologies and measurement, which facilitate the processes of knowledge creation, storage, transfer and application. A 53-question survey applied to thirty-six (36) people allowed to evaluate the degree of development and implementation of knowledge enablers and processes. Objectivity, reliability and overall model fit were assessed.

Clasificación JEL: D83, M10, M15.

Keywords : Knowledge Management; Mexican University; culture; information technologies.

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