Abstract

GARCES, Magdalena  and  STECHER, Antonio. WORK IN TIMES OF LEAN MANAGEMENT: A CRITICAL REVIEW OF ITS ADVERSE EFFECTS BASED ON WORKERS' EXPERIENCES. Innovar [online]. 2021, vol.31, n.79, pp.71-88.  Epub Feb 17, 2021. ISSN 0121-5051.  https://doi.org/10.15446/innovar.v31n79.91889.

This paper presents the results of a scoping study aimed at describing and examining international empirical evidence, found in scientific articles, on the adverse effects of lean management in regard to the experiences and conditions of individuals at work. The literature search and review process focused on retrieving articles published during the last ten years and available in three databases: Scopus, WoS, and Psycinfo. From 466 articles retrieved, 58 were selected for the final review process, which consisted of the reading and reviewing of the full texts. The results reveal adverse effects of lean management in five dimensions of workers' experiences: health and well-being, relationships between workers and working groups, organization of the work process, subjective experiences, and labor relationships. From this, it becomes important to promote spaces for public discussion and academic debate on the deployment of new flexible management models, incorporating different actors from unions, firms, and the government. Besides, economic and productivity criteria are identified as elements referring to the well-being, autonomy and rights of workers and their organizations.

Keywords : Experience at work; lean management; productive models.

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