Abstract

RODRIGUEZ MORENO, DIANA CRISTINA. Information and communication technologies for inclusive tourism. Rev.fac.cienc.econ. [online]. 2018, vol.26, n.1, pp.125-146. ISSN 0121-6805.  https://doi.org/10.18359/rfce.3142.

The purpose of this work is to present the information and communication technologies that have the potential to allow the inclusion of people with disabilities as clients of tourist destinations. The technologies were identified through the search of information in academic databases and web pages of companies providing information technology for people in a state of disability, indicating how they can be used in the activities of the tourism value chain. It was found that the technologies used in the fields of entertainment, education, health and artifacts designed to facilitate the lives of people with disabilities, can be used in the tourism industry, assisting them in mental, sensory, voice and speech, neuromusculoskeletal and movement functions.

Keywords : TIC; Inclusive tourism; Disability; Tourist value chain.

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