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Revista Facultad de Ciencias Económicas: Investigación y Reflexión
Print version ISSN 0121-6805
Abstract
ARAYA-PIZARRO, Sebastián Cristóbal and VARAS-MADRID, Carlos Pier. Determining Knowledge Transfer Attributes: A Review of the Situation of Industrial SMEs in Coquimbo, Chile. Rev.fac.cienc.econ. [online]. 2019, vol.27, n.1, pp.107-124. ISSN 0121-6805. https://doi.org/10.18359/rfce.3223.
This study assesses the factors of knowledge transfer in small and medium industrial businesses (SMEs) in Coquimbo, Chile, as per the SECI theory of Nonaka and Takeuchi (1995). Through the multivariate statistical analysis of 75 surveys applied to company executives, the existence of significant and direct relations among knowledge transfer, coding, and teaching accessibility was determined, thus reasserting the relevance of developing explicit knowledge to guarantee transfer success rates. However, it was determined that attributes such as uncertainty and complexity significantly and inversely influence knowledge transfer, the likelihood of which decreases when not managed properly. Finally, the authors set forth a methodological proposal, whose implementation is expected to contribute in the development of an organization adapted to the circumstances of a complex and changing environment.
Keywords : knowledge transfer; tacit knowledge; explicit knowledge; SMEs; industrial sector.