Abstract

CAMIO, María Isabel; DIAZ BILOTTO, Constanza María; IZQUIERDO, Silvia Irene  and  BELEN ALVAREZ, María. Organizational Learning: A conceptual Demarcation for Measurement. Rev.fac.cienc.econ. [online]. 2020, vol.28, n.2, pp.85-108.  Epub Dec 22, 2020. ISSN 0121-6805.  https://doi.org/10.18359/rfce.4785.

Organizational learning (OL) has been studied as a capability or process for improving organizations' performance. However, this field of study is characterized by heterogeneous or unspecified positions and definitions from which various measurement models are built. This paper aims to propose an OL conceptualization from a multidimensional perspective that brings together insights and elements from the different definitions and point out its methodological implications for measuring the phenomenon. For this, literature is reviewed systematically in the Scopus and Google Scholar databases. The 36 selected articles are examined in depth in an iterative reading, coding, and comparative analysis process. Eight central elements are extracted, described, and assembled in a proposed definition of OL. Finally, the ontological and epistemological position that supports the proposed conceptualization is discussed, pointing out its methodological implications for OL measurement. The main contribution is the development of a multidimensional definition of OL with an ontological and epistemological view for its measurement. Thus, it seeks to overcome reductionist definitions and recognize its complexity.

Keywords : organizational learning; conceptualization; literature review.

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