Abstract

ENRIQUEZ, Juan Gabriel  and  CASAS, Sandra Isabel. QoS (Quality of Service) and QoE (Quality of Experience) Study for Web Services Consumed from a Mobile Mashup. Ing. Desarro. [online]. 2021, vol.39, n.1, pp.175-189.  Epub Oct 22, 2021. ISSN 0122-3461.  https://doi.org/10.14482/inde.39.1.620.004.

The objective of this work is to study the QoS and QoE of web services APIs consumed by mobile mashup applications. The study focuses on collecting and analyzing QoS and QoE indicators. The methodology used for the development of this work is experimental: an experience has been carried out that allowed for collecting the study data. For this purpose, a mobile mashup was developed that consumes three REST APIs and a library that allows collecting QoS and QoE indicators. The study was carried out for 60 days, and 1.012 indicator values were collected. The obtained results prove that performing a partial analysis of QoS and QoE, considering indicators in isolation, can lead to inaccurate conclusions, a more comprehensive analysis and evaluation should be carried out, taking into account the greater number of factors that affect QoS and QoE.

Keywords : Mobile Mashup; QoE; QoS; Web service.

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