Resumo

AREVALO-CAMACHO, Wiliam Alfonso  e  ZAPATA-JARAMILLO, Carlos Mario. Computational Dialogues for Requirement-Elicitation, Uses and Components. Ing. Univ. [online]. 2011, vol.15, n.2, pp.503-518. ISSN 0123-2126.

This paper presents a conceptual summary of computational dialog models, their performance and uses. First, the context of related and complementary issues is shown. After that, several techniques used in processing and using human-computer dialogues, as well as their benefits and troubles, are presented. Then, a critical analysis of many research projects is carried out. The proposed conceptual summary is based on pre-conceptual schemas, which permit knowledge representation based on a specific domain (computational dialogues in this case). Finally, new strategies in the use of computational dialogues are proposed in order to develop new projects in this field.

Palavras-chave : Human-computer interaction - research; software patterns; natural language processing (computer science).

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